REVIEWS

I had some driveline issues. They worked with some other Spokane vendors to source the specialty parts locally in just a few days in the midst of all the shipping challenges these days. This locally owned family operated business is community minded and focused on superior service. While getting to know the staff, I learned they specialize in the European brands, but that didn't get in the way of them fixing up my old Chevy. Highly recommend this shop. Great job! Thanks so much.

Brandon Klaus

Great family owned business! Did great work on my car.

P W

We went in for a pre-buy inspection and now again for some rear suspension & alignment work. Very knowledgeable and honest people. Would definitely recommend their services.

Jeremy Golding

Great place and awesome service! Such friendly owners who care about their community. Locally and family owned placed, 10/10 would recommend!

Samuel Baker

I had a great experience at Northwest Auto Services. I was able to call and get a quick and detailed estimate over the phone, as well as the options I had for my service. I found the prices more affordable compared to other shops I?ve gone to. The entrance/waiting room has a inviting atmosphere and the employees were super kind and helpful. You can also see inside the working area of the shop from the waiting room, I felt more comfortable knowing I could see them working on my vehicle. My brakes are working much smoother than before and I haven?t had any issues, I definitely recommend this local auto shop for the superb experience and better pricing.

Luca Memeo

I thought I had a low tire but it was a bad sensor and they found it quickly and fixed it quickly. Friendly service and atmosphere. Thank you for your help.

Sarah Wall

Bryan & his family were great! Courteous, efficient, helpful & cost appropriate...I recommend them for your future Auto repairs/maintenance! ?

Brita Barsness

Bryan and his team are friendly and professional. They were able to get my repairs done quickly and get me back on the road! I highly recommend them.

Jamie Cox

Thought i just needed freon to make my ac work...they were one of the cheaper places near me. Turned out my compressor was bad!!! They were able to get me scheduled 2 days later and had my ac working like a CHAMP in a few hrs!!! They underbid the competition by almost 100 bucks, they are literally a few blocks from my house, hope to get a quote on another issue soon!!! I am a female and honestly did not feel like they were out to take advantage or overcharge me. My experience here was very good and I believe they are honest people, very nice husband and wife TEAM!!! Couldnt be more pleased with this company. I will definitely refer anyone needing a good honest mechanic to Northwest Auto Services!!!

Lisa Oroyt

HONEST friendly service. They replaced all four of my brakes, My rottars we?re still good, I appreciate the fact that they didn?t lie to me and say we needed to change those to(I would not have known) So many places overcharge me(a woman who doesn?t know a-lot about cars) and ?replace?things that were perfectly fine. I?m so thankful to find an honest shop!

Emily Clouse

I?ve gone to Auto Masters for years and have always appreciated the service I?ve received. I was a bit nervous finding out that ownership had changed; however, Brian and Alicia were awesome and provided a pleasant and timely experience.

Travis Kays

Bill was less than quoted...yippee skippee

Larry Treffry

They repaired my car very promptly, despite most places being booked out at least a week. They gave me an accurate quote at a reasonable price and no funny-business expenses. The ol' gal is running like a top again! Thank you!

Drew N

Got us in on short notice. Kept in contact with us on what was wrong, needed to be repaired, and expected costs. Very personable

Timothy Veenstra

I went to them because I needed to make sure my car was safe for a long road trip. The man running the shop was super nice. He explained things in easy to understand terms.

Gabby

My AC went out during the hot season. My dealer shop couldn't get me in for a month. So I came to NW auto services. The technician took time to explain everything in detail about how the AC works and what we are looking for during diagnosis. This helped me feel very comfortable with my choice to hire NW auto services for my AC repair. Thank you!

Michael Salcido

Fast, friendly service, affordable prices.

Kris Bower

Very friendly and willing to have a conversation with you to figure out the problem. They care about their customers and I'd definitely recommend them!

Shayla Bailey

Brian performed an inspection of the oil pan and crankcase cover as well as an oil change. Work was done on a timely basis at a reasonable charge. I will return for further maintenance and repair in the future. Recommended.

William Brogan

Excellent service!!! That's all I can say.

Darcy Henry

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Jack Wu

Fair prices with exceptional job done in a timely manner around family oriented environment. Referred by family- we have & are all definitely coming back!

PHS 1993

I brought my Sonoma truck in because I didn?t have any heat. I suspected a thermostat issue. Also the air vents were not cooperating with the selector knob. Brian indeed had to replace the thermostat but also needed to perform a complete cooling flush to clean out excess corrosion. Also replaced a bad vacuum tube to restore air vent function. Now I?ve got heat and air flow control. Thanks Brian.

Douglas Malott

I came to Northwest Auto Services several month ago for alignment for Toyota Prius. After I left shop my alignment was not good as I was driving on highway. I called to the office next day and mention that alignment is not good. Without any questions the owner told me to come back. Redid completely alignment so it is very good now. Bryan, thank you so much.

T Balsh

Brian was great. Efficient, reasonable, and good communication.

sharon hayes

NAS was recommended to me by a long-time church acquaintance. I didn't know the people there before going but was very happy at the speed and cost of the repairs, and by the fact that I was kept so well informed of progress. I was relieved as well to see that the equipment they were using on my 2017 Jeep was so up-to-date. NAS is the only auto repair facility I use now. I would recommend them to anyone.

Gil Stone

Been lucky enough to just need maintenance on my rig, but they take good care of me every time!! Fast, respectful, genuine, family owned shop. Highly recommend!! ????

Jessica Welsh

Settled on the bill/services before anything was even done. Obviously didn't have to pay till after it was done. No sneaky charges or gotchas at all. Brian is welcoming and friendly. Definitely will recommend!

Silver Knight

Brian always does great work. Fair price, only place I'll take my cars to.

Serenity Mciver

Honest work. Doesn't do I bunch of stuff you didn't ask for.

Bill Jenner

Responsive service, quality repair at reasonable rate.

Brad Spears

Great place, friendly and knowledgeable staff!

Dalene Anderson

My experience with Northwest Auto services was very optimistic my first visit with them went well and I will use them again when I need auto repairs. Was a good experience. Donna Davidson

Anonymous

Friendly service, timely service, honest service

Jeff

They fixed my a/c, was told by another shop ... that I needed to replace and service a new compressor for my a/c. I found out that the compressor didn't need to be replaced but only needed servicing. I was happy, and saved about $600 in the process.

Richard Gravely

Fast friendly efficient ?good luck rooting for you

Jerry Borstad

I highly recommend Northwest Auto Service to everyone. The service and care is outstanding and as a widow I truly appreciate the friendly atmosphere along with honest and fair charges. They really go the extra mile. I consider them a Blessing to me and my car. Sincerely, Sandie Whitesitt

Sandie Whitesitt

Thank you for fixing my van. It runs great now.

Pamela Reeff

Northwest Auto Service was extremely helpful when I talked with them about an urgent need for my car. They were able to get my car in even without an appointment, quickly identified the problem and was able to fix it immediately. The staff are extremely friendly and knowledgeable. I highly recommend them!

Kathy Gormley

Very nice, quick and very helpful, will recommend to all friends.

Marcus Jones

Good prices friendly ppl quality work

Travis Scott

I've had 3 of my vehicles serviced at Northwest Auto Services and each time the service was excellent and the price reasonable. I highly recommend this shop for your automotive repair needs.

Jeff Jordan

We've had our Mini Cooper S and Expedition serviced and both transactions were great! Finding a reasonable place to have the Mini serviced has been wonderful, Bryan has extensive knowledge of the brand and it is back to running smooth. If you have a Mini, we definitely recommend bringing it here. My Expedition had the a/c bonk out and it was able to be repaired in one day...very thankful with our 100 degree days.

Martin & Stephanie H

Same day service can't be better. Really nice people too.

Charlie Neil

It's the best auto services in North Spokane.

DB Karki

I had asked Brian to give me a worst case scenario bid on front and back brake work. He estimated just over $800 if everything had to be replaced. As it turned out the front brakes looked almost new and the back brakes were at more than 50%. He could have easily done unnecessary work and charged me, but he didn't. He cleaned them up a charged me for less than an hour of work. Fantastic people. Honest work. And they are new owners hoping to serve the community.

Douglas Malott

This place is small but efficient. Both the staff and the mechanics are knowledgeable and polite. I felt that my car was in good hands all around. My MiniCooper Countryman came back in tip top shape. I will be returning. Thank you.

Malena Walley

First time customer. Got an oil change today from Northwest Auto Services. Loved it, love them! I think I just found our new auto mechanic and shop! #NASRocks

George Iranon

I had a great experience in using NorthWest Auto Services. My vehicle was serviced in a timely manner and at a reasonable price. The management was very courteous. I will definitely be a customer again. Thanks.

Jon Gilliland

You guys do a great job and we have always been satisfied with the service.

Pat Tuite

They are honest, affordable and their service is so fast! Plus they have great customer service and are so easy to work with. I highly recommend them!

Tai Blair

Fair prices with exceptional job done in a timely manner around family oriented environment. Referred by family- we have & are all definitely coming back!

Sasha Washburn

I had my A/C unit repaired; they did a great job! Highly recommended, great customer service.

David Wright

Friendly knowledgeable service and fair pricing.

Denny & Linda

So far all I've needed was regular maintenance things ( thank God). Even with the basics they are always fast friendly and respectful. highly recommend this family owned shop!!

Jessica Welsh